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Refunds + Returns

Firstly, if you’re reading this you either ordered your own Massagezy One or considering it.
Which means we owe you a “thank you!”
Even though we stand by our product 100%, sometimes hiccups can happen along the way.
Which makes your satisfaction and happiness my #1 priority.
And for that reason:
Your Massagezy One is covered with Free 1 year warranty.
This means that if it hasn’t lived up to it’s quality - it's 400 Hours of motor life - or it's faulty, you don't have to send it back. 
Simply send an email to with a photo and our team will send you a brand new one or give a full refund. 
No questions asked. 
No back and forth emails. 
Keep in mind that returns and refunds can take up to 3 weeks during busy periods.
So if you haven't received anything within that time frame, just shoot an email to and we'll do our best to help you immediately.